FAQ

Frequently asked questions.

Everything about importing, privacy, pricing and features. Can't find your answer? Email support@kernelcash.com.

Privacy

Still have questions? Email support@kernelcash.com

Does KernelCash connect to my bank?

No. KernelCash has no bank connection at all: no Plaid or other aggregators, and no bank passwords. You download a transaction file from your bank's website and upload it to KernelCash.

Do you store my account numbers?

No. KernelCash never stores routing numbers or full account numbers. At most it keeps the last 4 digits to help you tell accounts apart, and only if you allow it in the Data Collection setting.

Do you sell my data?

No. KernelCash will never sell your data.

Importing

What files can I import?

KernelCash imports OFX and QFX files. Most banks and credit unions offer one of these formats as a download on their website.

How do I get an OFX or QFX file?

Sign in to your bank’s website, open the account’s transaction history, and look for a download option. Choose OFX, QFX, Quicken or Microsoft Money as the format and pick the date range you want.

What happens to my uploaded file?

It is processed in the background, typically within a couple of minutes, and then the raw file is deleted. Duplicate transactions are skipped and changed ones are updated, so re-importing an overlapping date range is safe.

Pricing & trial

How much does KernelCash cost?

There is one plan, Pro, at $7.99 a month or $69.99 a year. The yearly plan works out to $5.83 a month and saves 27%. Every feature is included.

Is there a free trial? Do I need a card?

Yes. Both the monthly and yearly plans start with a 1-month free trial. A card is required to start your trial.

How am I billed?

Payments are handled by Stripe. After your trial, you are billed monthly or yearly depending on the plan you chose.

Features

Can I share a budget?

Yes. Spaces let you invite others and give them a role. You can invite unlimited collaborators to a Space at no extra cost.

Does KernelCash sort my transactions into buckets for me?

No. You assign each transaction to a bucket yourself, so your budget always reflects your own decisions.

Is there a mobile app?

No. KernelCash is a web app that you use in your browser.

Account

How do I contact support?

Email support@kernelcash.com with any question about KernelCash, your account or billing.